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About EradahA psychiatry and addiction treatment center that believes recovery is possible, and that dignity and confidentiality are part of treatment

Last updated: September 28, 2026 7-minute read
In brief

The Eradah Psychiatry & Addiction Treatment Center is a center licensed by the Ministry of Health and Population that has operated since 2015 in Sheikh Zayed City. It specializes in treating drug and alcohol addiction and behavioral addiction, in treating mental health disorders, and in cases where the two occur together (dual diagnosis). We follow a scientific approach based on international standards, build a plan specific to each patient, involve the family, and treat every contact in complete confidentiality.

  • Addiction is a treatable disease, and recovery is a journey with stages.
  • We treat addiction and the accompanying mental illness together, not each on its own.
  • Licensed by the Ministry of Health and Population (License No. 1427), and the first consultation is free.

Why the name “Eradah”?

We chose the name “Eradah” (willpower) because every recovery journey begins with a decision: the decision of a person to ask for help, or of a family to reach out to someone they love. The name does not accuse the patient of “weak willpower”; it means exactly the opposite.

Addiction is a disease that changes the brain’s reward and self-control circuits, which is why many people fail to stop despite sincerely wanting to. The willpower we mean is the willpower to begin, and it needs science to support it: accurate diagnosis, medical and psychological treatment, a safe environment, and a family that understands what is happening. The center’s role is to turn that first willpower into a realistic, step-by-step plan. You can read more about this in How addiction hijacks the brain’s reward system.

What is Eradah’s mission?

Our mission is to provide specialized treatment for addiction and mental health disorders that respects the patient’s dignity, is grounded in scientific evidence, and returns the person to their family, work, and life. We believe recovery is a right for every human being, and that stigma is one of the biggest causes of delay in seeking treatment in our societies.

That is why we do not limit ourselves to treatment inside the center; on this website we publish a free awareness library about drugs, mental illnesses, behavioral addiction, and brain chemistry, written in clear language for families and patients and reviewed under our medical review and editorial policy.

What values do we commit to?

Dignity

We address the patient by name, not by their illness, and we reject humiliation, violence, and unjustified restraint at any stage of treatment.

Confidentiality

The information of the patient and their family is a trust, and it is shared only with the patient’s consent or in cases defined by law.

Science

We choose treatment based on evidence and international guidelines, not on personal experience or popular remedies.

Integration

Addiction and mental illness often occur together, so we treat them together with one team and one plan.

The family as a partner

The family is part of treatment, with sessions, support, and counseling, because they too need someone to support them.

Honesty

We explain the plan, the expected duration, and the alternatives clearly to the patient and their family, and we do not promise results that no one can guarantee.

How do we treat? Our treatment approach

We build our approach on principles agreed on by international references, including the International Standards for the Treatment of Drug Use Disorders issued by the World Health Organization and the United Nations Office on Drugs and Crime, and the principles of effective treatment published by the U.S. National Institute on Drug Abuse (NIDA):

  • No single treatment suits everyone: the plan differs according to the substance, the length of use, physical and mental health, and family circumstances.
  • Treatment covers the whole person: the body, mental state, relationships, and work or study, not just stopping the substance.
  • Staying in treatment long enough is one of the most important factors in improvement, which is why we care about follow-up after discharge as much as about the stay.
  • Detox is a first step, not a complete treatment; it is followed by psychological and behavioral rehabilitation and a relapse prevention plan.
  • Medications when needed are used under medical supervision, alongside psychotherapy and not in place of it.
  • Relapse does not mean failure; it is a signal that the plan needs adjusting.

You will find a detailed explanation of the stages and levels of treatment in the addiction treatment guide.

What do we treat at Eradah?

These are the main areas we work in, each with a detailed guide on the site:

How do you start treatment with us?

  1. Step 1
    Confidential contact

    A call or message at any hour, and the first consultation is free. You can ask about yourself or about someone else without giving a name.

  2. Step 2
    Comprehensive assessment

    A medical examination, lab tests, and a psychological assessment, then we explain the suitable options and the proposed level of care.

  3. Step 3
    Detox when needed

    Withdrawal under medical supervision, especially for substances whose withdrawal can be dangerous.

  4. Step 4
    Psychological rehabilitation

    Individual, group, and family therapy that addresses the causes of addiction and the accompanying disorder.

  5. Step 5
    Follow-up and relapse prevention

    A gradual return to life with follow-up visits and a clear plan for dealing with triggers.

Each stage has a page that explains it: detox, residential treatment, outpatient treatment, and follow-up and relapse prevention.

What do we promise, and what do we not promise?

Our honest commitments
We commit toWe do not promise
A specialized assessment and a written plan that is explained to youA guaranteed result or a fixed duration for everyone
Medical supervision in the stages that need itA “quick” treatment that skips the stages of recovery
Respect for confidentiality and dignity at every stepHiding information from the patient himself
Involving and supporting the familyThat the family alone bears responsibility for recovery
Frankness if another center is more suitable for your caseAccepting any case without a proper assessment

Licensing and management details

You have the right to know who you are dealing with before you entrust them with your health. That is why we list the center’s official details here, and you may ask to see the license when you visit:

Official details of the Eradah Center
ItemDetails
Legal nameEradah Psychiatry & Addiction Treatment Center
Licensing authorityMinistry of Health and Population
License number1427
Year established2015
Medical directorDr. Mahmoud El-Sawy, Consultant Psychiatrist and Addiction Specialist
AddressSheikh Zayed City, Giza Governorate, near Sphinx Airport Road

Eradah is an independent center, not part of a hospital and not contracted with any particular hospital. So if a patient needs care that is available only in a hospital, such as a severe physical emergency, they are transferred by ambulance to the nearest suitable hospital, and the team stays in contact with the family. We say this clearly because you have the right to know the limits of what any center offers before you choose it.

We advise every family, with any center, to ask about the license, the responsible doctor, and how patients are treated in the first days. A serious center welcomes these questions. Get to know our team on the Medical Team page, and the place on the Center page.

Frequently asked questions

Frequently asked questions about Eradah

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Who runs Eradah medically?

Dr. Mahmoud El-Sawy, Consultant Psychiatrist and Addiction Specialist, is in charge of medical management, and he is also the medical reviewer of the website’s content. His qualifications are on the Medical Team page, and the remaining official details are in the licensing table on this page.

Is the Eradah Center licensed?

Yes. The Eradah Psychiatry & Addiction Treatment Center is licensed by the Ministry of Health and Population (License No. 1427) and has operated since 2015. You can ask to see the license when you visit the center.

Does Eradah treat mental illness without addiction?

Yes. The center specializes in both psychiatry and addiction treatment, and you can request a psychological assessment for depression, anxiety, or another disorder even without any substance use.

What is the difference between Eradah and the 16023 hotline?

The 16023 hotline is a free, confidential government service provided by the Fund for Drug Control and Treatment of Addiction. Eradah is a specialized center, and you have the right to choose what suits you; we welcome your questions in either case.

Does the content on the Eradah website replace seeing a doctor?

No. The content is for awareness and undergoes medical review, but it does not replace diagnosis and a direct consultation with a qualified doctor.

Want to ask about Eradah before taking any step?

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